Shipping Policy

Shipping Policy

Augtime serves customers in the United States. Orders are processed after payment is confirmed and supplier availability is checked.

Processing Time

Most orders are prepared within 2 to 5 business days. Processing may take longer during holidays, supplier delays, address checks, or high-volume periods.

Estimated Delivery

Because some items may ship through a supplier-direct fulfillment model, estimated delivery is typically 7 to 18 business days after processing. Delivery times are estimates and are not guaranteed.

Discreet Packaging

Orders are shipped in discreet packaging whenever possible. Package labels do not intentionally display explicit product names.

Tracking

When tracking is available, it will be sent by email after the order ships. Tracking updates may take several days to appear.

Address Accuracy

Please enter your shipping address carefully. We are not responsible for delays or delivery issues caused by incorrect, incomplete, or undeliverable addresses.

Lost or Delayed Packages

If your package appears delayed, please contact us with your order number. We will review the shipment status and work with the carrier or supplier where possible.